Rolla Constructions’ Privacy Policy
Last updated: 26 August 2026
Rolla Constructions respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Rolla Constructions (“we”, “us” or “our”) collects, uses, stores and discloses personal information, including information collected through our website at rollacon.com.au.
We aim to manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where those laws apply to us.
1. What personal information we may collect
The personal information we collect will depend on how you interact with us.
It may include:
your name
phone number
email address
residential, property or worksite address
details about your property, project or enquiry
photographs, plans or other information you provide in relation to a potential or current project
correspondence between you and Rolla Constructions
information you provide through website enquiry forms
information you provide when contacting us by phone, email, social media or other channels
information relating to quotes, jobs, invoices or other business dealings with us.
You can browse our website without directly providing your name or contact details. However, some technical information may still be collected automatically when you use the website.
We do not generally seek to collect sensitive information unless it is reasonably necessary for our activities and permitted by law.
2. How we collect personal information
We generally collect personal information directly from you when you:
contact us by phone or email
submit an enquiry through our website
ask us to provide a quote
engage us to complete work
communicate with us about an existing project
interact with us through social media
provide information to us in person.
We may also receive information from third parties where appropriate, such as another property owner, contractor, supplier or person referring you to us.
3. Why we collect and use personal information
We may use your personal information to:
respond to enquiries
discuss your project or property requirements
arrange site inspections
prepare and provide quotes
schedule and deliver our services
communicate with you before, during and after a project
manage accounts, invoices and payments
maintain our business records
improve our services and customer experience
operate, maintain and improve our website
understand how people find and use our website
comply with legal and regulatory requirements
protect our business, customers and website from fraud, misuse or security threats.
We will generally only use personal information for the purpose for which it was collected, or for a related purpose that you would reasonably expect, unless otherwise permitted or required by law.
4. Our website and Squarespace
Our website is hosted by Squarespace.
Squarespace may collect and process information about visitors to our website in order to provide website hosting, security, performance and analytics services.
This may include information such as:
your browser, network and device
your IP address
the website or page you visited before arriving at our website
pages you visit on our website
links or buttons you click
searches performed on the website
scrolling and other interactions
the date and time of your visit.
This information helps Squarespace operate the website and helps us understand website traffic and how visitors use the site.
When you submit information using a form on our website, the information contained in that form may be provided to Squarespace so that it can deliver the website and form functionality to us.
Form submissions may also be sent to or stored in our nominated email account or another service we have connected to Squarespace.
For more information about how Squarespace handles information, you can review the Squarespace Privacy Policy on the Squarespace website.
5. Cookies and website analytics
Our website may use cookies and similar technologies.
Cookies are small files stored on your computer or device that help websites function correctly, remember preferences and understand how visitors use a website.
Squarespace may use cookies that are necessary for the operation and security of our website. Depending on the settings and features enabled on our website, cookies may also be used for website analytics and other non-essential functions.
Website analytics may provide us with aggregated information about matters such as:
the number of people visiting the website
which pages are visited
how visitors move through the website
general traffic sources
devices and browsers being used.
This information helps us understand the performance of our website and improve its usefulness.
Where a cookie consent banner or preference tool is provided, you can use it to manage applicable non-essential cookies. You can also control or delete cookies through your browser settings, although disabling some cookies may affect how the website functions.
6. Third-party services
We may use third-party service providers to help operate our business and website.
These may include:
Squarespace for website hosting, forms and analytics
email and cloud storage providers
accounting and bookkeeping software
website analytics providers
mapping services
social media platforms
IT and technology service providers
contractors and professional advisers.
We only disclose personal information to third parties where reasonably necessary for them to provide services to us, where you have authorised us to do so, or where disclosure is permitted or required by law.
Our website may also contain embedded services or links provided by third parties, such as Google Maps or social media platforms. These providers may collect information when you interact with their services and their own privacy policies will apply.
7. Overseas processing and storage
Some of the technology providers we use may process or store information outside Australia.
In particular, Squarespace operates internationally and personal information processed through its services may be transferred to or processed in other countries, including the United States.
Other third-party technology providers we use may also process information overseas.
Where Australian privacy laws apply to us, we will take reasonable steps required by those laws when personal information is disclosed to overseas recipients.
8. Marketing communications
We will not add you to an electronic marketing list simply because you have submitted a general website enquiry unless you have consented to receive marketing communications or we are otherwise permitted to contact you for that purpose.
If you subscribe to receive updates or marketing communications from us, we may use your contact details to send those communications.
You can unsubscribe at any time using the unsubscribe option provided in the communication or by contacting us directly.
We will comply with applicable requirements of the Spam Act 2003 (Cth) in relation to commercial electronic messages.
9. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically through systems operated by us or by service providers acting on our behalf.
No website, electronic transmission or storage system can be guaranteed to be completely secure. However, we take reasonable measures appropriate to the nature of the information we hold and the way our business operates.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or to meet legal, accounting, taxation or other obligations.
When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it where appropriate.
10. Accessing or correcting your personal information
You may contact us if you would like to:
request access to personal information we hold about you
correct information that is inaccurate, out of date, incomplete, irrelevant or misleading
ask a question about how your personal information is handled.
We may need to verify your identity before providing access to personal information.
In some circumstances, Australian privacy law may permit us to refuse an access or correction request. If this occurs, we will explain our decision where required by law.
11. Privacy complaints
If you have a concern or complaint about how we have handled your personal information, please contact us.
Please provide enough information for us to understand and investigate your concern.
We will endeavour to acknowledge and respond to privacy complaints within a reasonable period.
If the Privacy Act applies to your complaint and you are not satisfied with our response, you may also be entitled to contact the Office of the Australian Information Commissioner (OAIC) through oaic.gov.au.
12. Data breaches
We take reasonable steps to protect the personal information we hold.
If a data breach occurs, we will investigate the incident and take appropriate steps to contain and manage it.
Where the Notifiable Data Breaches scheme under the Privacy Act applies and a breach is likely to result in serious harm, we will comply with applicable notification requirements.
13. Links to other websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security or content of those websites. We recommend reviewing the privacy policy of any external website you visit.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.
The current version will be published on this website and the date at the top of the policy will show when it was last updated.
15. Contact us
If you have questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy complaint, please contact:
Rolla Constructions
Website: rollacon.com.au
Email: admin@rollacon.com.au
Phone: Call Jake directly.
ABN: 15 659 533 909